Portfolio Project
ISP Support & Operations Console
Custom Business Systems
Production-Ready Prototype
Internet service provider / telecom operations
A support and operational command environment for high-volume service environments handling onboarding, faults, voucher queries, and coverage workflows.
The Problem
Support demand, onboarding friction, voucher issues, and operational visibility create pressure when teams rely on fragmented handling and manual follow-up.
The Solution
A structured internal console centralizes support logic, operational monitoring, household visibility, and service handling into one controlled system.
Core Features
Household and area visibility dashboards
Voucher and support query handling
Coverage and service status panels
Support workflow routing and escalation logic
Operational metrics and live activity views
Tech Stack
Next.js
TypeScript
Tailwind CSS
React
Custom dashboard UI architecture
Use Case
Used by teams that need one system to manage support pressure, visibility, and service operations at scale.
Outcome
Creates stronger control, faster issue handling, and a more structured operational environment for support-heavy businesses.